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In the context of the levels of planning, an organization's strategic, tactical, and operational goals and plans must be _____ in order to be fully effective.


A) aligned
B) independent
C) mutually exclusive
D) focused on long-term gains only
E) focused on short-term benefits only

F) A) and B)
G) C) and D)

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In the context of the levels of planning, typical strategic goals involve:


A) updating equipment used.
B) increasing market share.
C) advertising expenditures.
D) compliance with civil rights laws.
E) human resource utilization.

F) B) and C)
G) C) and D)

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B

Businesses using a low-cost strategy try to be efficient and offer a standard, no-frills product.

A) True
B) False

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Which of the following is true of strategic control systems?


A) They must rigidly enforce the strategic plan in the face of changing conditions.
B) Unlimited spending may be allowed as long as the organization is progressing according to its strategy.
C) Corrective action is taken when discrepancies exist between an organization's progress and its strategy.
D) The first component of the strategic management process is strategic control.
E) These systems are designed to help determine the organization's output by evaluating price competition.

F) D) and E)
G) A) and B)

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The most effective strategy that can be adopted by strategy managers is one that:


A) cannot be described in detail.
B) competitors are unable to imitate.
C) is based on the principle of rigidity.
D) cannot be deconstructed.
E) can be purchased at a reasonable cost.

F) A) and E)
G) B) and E)

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The outcome of situational analysis is the:


A) evaluation of the merits and feasibility of a range of alternatives.
B) prioritization and elimination of goals.
C) identification and diagnosis of planning assumptions, issues, and problems.
D) selection of the most appropriate and feasible alternative.
E) proper implementation of a plan.

F) A) and C)
G) C) and D)

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Differentiate between programmed and nonprogrammed decisions. Which type is more typical for managerial decisions?

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_____ refer(s) to a decision bias influenced by the way in which a problem or decision alternative is phrased or presented.


A) Framing effects
B) Discounting the future
C) An illusion of control
D) Social realities
E) Time pressures

F) D) and E)
G) None of the above

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Scenario C. Use the information given below to answer the following questions. Shine cosmetics, a global company, is considering its corporate strategy. Several people on the board of directors believe they have the "perfect" strategy for the company. Joe believes that the best option is to continue their present strategy of offering cosmetics to customers who like the "look" of the products. Martin wants the company to expand by purchasing the manufacturing plants that produce Shine products. Cathy wants to add products like skin care and perfume to the product line. Ruth wants to develop the company by opening restaurants or setting up an amusement park. -Which of the following corporate strategies does Cathy advocate?


A) Concentration
B) Vertical integration
C) Related diversification
D) Unrelated diversification
E) Price skimming

F) None of the above
G) B) and E)

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In the context of decision making in groups, the job of a devil's advocate is to create potentially destructive conflict.

A) True
B) False

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Individuals usually make higher-quality decisions when compared to groups, provided there is enough time.

A) True
B) False

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The level of planning involving the longest time horizon, usually ranging from three to seven years, is:


A) operational planning.
B) missionary planning.
C) tactical planning.
D) departmental planning.
E) strategic planning.

F) None of the above
G) B) and D)

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Scenario D. Use the information given below to answer the following questions. Healthy Day Regional Medical Center's management team has several decisions to make. They are: 1. Determine which patients have to be admitted the next day. 2. Decide whether to purchase the only other medical center in the region. 3. Decide which candidates will meet the requirements for the nursing training program. 4. Determine whether the medical center should diversify to include more advanced (and substantially more costly) technologies. -Decision 4 is an example of a _____ decision.


A) programmed
B) nonprogrammed
C) trivial
D) certain
E) risk-free

F) A) and B)
G) C) and D)

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The first step in strategy implementation involves articulating in simple language what a particular business must do to create or sustain a competitive advantage. This step is known as:


A) assessing organizational capabilities.
B) developing an implementation agenda.
C) defining strategic tasks.
D) creating an implementation plan.
E) developing a mission statement.

F) All of the above
G) A) and E)

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C

Party Beverages Corp. had focused only on alcoholic beverages for the last two decades. Now, the company is considering entering the soft drink market. In the context of the above scenario, which of the following corporate strategies will the company adopt?


A) Vertical integration
B) Related diversification
C) Unrelated diversification
D) Concentration
E) Low-cost

F) None of the above
G) A) and B)

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Use the paragraph given below to answer the following questions. Scenario A. The senior management of Alpha Omega, Corp. have conducted a planning meeting. They need to make decisions about the following questions: 1. How many employees should be hired for the cafeteria this month? 2. Should the company expand into a new region in the next ten years? 3. How can the visibility of their marketing campaign be increased? 4. How can the biggest trucks in the business be scheduled for next week? 5. Should the company allow employees to work from home? -The decision regarding the number of employees to be hired for the cafeteria is a part of operational planning because:


A) it translates broad strategic goals and plans into specific goals and plans relevant to a particular portion of the organization.
B) it focuses on the major actions a unit must take to fulfill its part of the strategic plan.
C) it involves a specific procedure that is required at lower levels of the organization.
D) it involves making decisions about the organization's long-term goals and strategies.
E) it has a strong external orientation and covers major portions of the organization.

F) B) and D)
G) B) and C)

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C

Use the paragraph given below to answer the following questions. Scenario A. The senior management of Alpha Omega, Corp. have conducted a planning meeting. They need to make decisions about the following questions: 1. How many employees should be hired for the cafeteria this month? 2. Should the company expand into a new region in the next ten years? 3. How can the visibility of their marketing campaign be increased? 4. How can the biggest trucks in the business be scheduled for next week? 5. Should the company allow employees to work from home? -Which of the following questions is related to strategic planning?


A) How many employees should be hired for the cafeteria this month?
B) How can the visibility of their marketing campaign be increased?
C) How can the biggest trucks in the business be scheduled for next week?
D) Should the company allow employees to work from home?
E) Should the company expand into a new region in the next ten years?

F) A) and C)
G) None of the above

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Shadow Blinds, an American company, is trying to decide whether to open its first international branch in Europe or Asia. The managers of the company are operating under a condition of _____.


A) goal displacement
B) illusion of control
C) social reality
D) uncertainty
E) maximization

F) A) and D)
G) B) and E)

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In the context of a SWOT analysis, describe at least five elements of an environmental analysis.

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The environmental analysis includes many...

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GR Real Estate Inc. recently decided to expand from its original base in real estate to several wide-ranging industries such as trucking, lawn mower manufacturing and catering. This corporate strategy is known as:


A) vertical integration.
B) unrelated diversification.
C) related diversification.
D) concentration.
E) low-cost.

F) A) and B)
G) C) and D)

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