Question 1

Six Sigma is a popular _________ technique.

Accepted Answer

A)  BPC
B)  BPI
C)  BPM
D)  BPRE) A) and B)
F) A) and C)

Question 2

_________ is an example of a primary activity for most firms.

Accepted Answer

A)  Human resource management
B)  Operations
C)  Procurement
D)  Product and technology developmentE) C) and D)
F) B) and D)

Question 3

_________ is an incremental approach that focuses on reducing variation in the process outputs by searching for the root causes of the variation in the process itself or among process inputs.

Accepted Answer

A)  BPC
B)  BPI
C)  BPM
D)  BPRE) None of the above
F) A) and B)

Question 4

Which of the following increases supplier power?

Accepted Answer

A)  Globalization
B)  Integrated supply chains
C)  Intermediation
D)  Internet searchingE) All of the above
F) A) and C)

Question 5

In the _________ phase of BPI,the BPI team examines the "as is" process map and the collected data to identify problems with the process and their root causes.

Accepted Answer

A)  analysis
B)  control
C)  define
D)  improve
E)  measureF) C) and E)
G) All of the above

Question 6

The business and IT departments are often ignorant of the other group's expertise.

Accepted Answer

A) True 
 B)False

Question 7

Primary activities do not add value directly to the firm's products or services.

Accepted Answer

A) True 
 B)False

Question 8

Virtusize,Clothes Horse,LoveThatFit,and Bodymetrics are companies designed to address the high rates of return of online clothes purchasing.

Accepted Answer

A) True 
 B)False

Question 9

_________ was NOT a challenge Target faced when trying to expand into Canada.

Accepted Answer

A)  Canadian dollar conversion
B)  Customer interest
C)  Metric system conversion
D)  Product re-orderingE) A) and B)
F) A) and D)

Question 10

Businesses introduce new products and services,add new features to existing products and services,or develop new ways to produce them when they have a ___ strategy.

Accepted Answer

innovation

Question 11

_________ is a challenge of BYOD.

Accepted Answer

A)  Control
B)  Cost
C)  Productivity
D)  SatisfactionE) A) and B)
F) B) and C)

Question 12

Describe a scenario where BPI,BPM,and BPR would be best for a company.What role do executives play in carrying out these initiatives? What role do factory workers play in carrying out these initiatives?

Accepted Answer

1)BPI = incremental improvements; BPM = ...

Question 13

_________ is the result of optimizing operations and supplier processes.

Accepted Answer

A)  Cost reduction
B)  Differentiation
C)  Productivity
D)  QualityE) A) and D)
F) A) and C)

Question 14

Illegal logging accounts for _________ percent of all trees harvested.

Accepted Answer

A)  1-20
B)  10-25
C)  25-50
D)  50-90E) A) and C)
F) A) and B)

Question 15

The best-known framework for analyzing competitiveness is ________'s competitive forces model.

Accepted Answer

A)  Job
B)  Gates
C)  Mintzberg
D)  PorterE) A) and B)
F) B) and D) D

Question 16

The internet makes customers more powerful.

Accepted Answer

A) True 
 B)False  True

Question 17

_________ percent of people in Bangladesh have regular internet connections.

Accepted Answer

A)  3
B)  43
C)  73
D)  93E) All of the above
F) A) and B)

Question 18

If there are many alternatives to an organization's products or services,then the threat of substitutes is _________; if there are few alternatives,then the threat is ______.

Accepted Answer

A)  high; high
B)  high; low
C)  low; high
D)  low; lowE) B) and D)
F) B) and C)

Question 19

The two fundamental metrics that organizations employ in assessing their processes are efficiency and effectiveness.

Accepted Answer

A) True 
 B)False

Question 20

Buyer power is _________ when buyers have many choices from whom to buy and _________ when buyers have few choices.

Accepted Answer

A)  high; high
B)  high; low
C)  low; high
D)  low; lowE) A) and D)
F) B) and D)

Exam 2: Organizational Strategy, Competitive Advantage, and Information Systems

Six Sigma is a popular _________ technique.

Correct AnswerverifiedShow Answer

_________ is an example of a primary activity for most firms.

Correct AnswerverifiedShow Answer

_________ is an incremental approach that focuses on reducing variation in the process outputs by searching for the root causes of the variation in the process itself or among process inputs.

Correct AnswerverifiedShow Answer

Which of the following increases supplier power?

Correct AnswerverifiedShow Answer

In the _________ phase of BPI,the BPI team examines the "as is" process map and the collected data to identify problems with the process and their root causes.

Correct AnswerverifiedShow Answer

The business and IT departments are often ignorant of the other group's expertise.

Correct AnswerverifiedShow Answer

Primary activities do not add value directly to the firm's products or services.

Correct AnswerverifiedShow Answer

Virtusize,Clothes Horse,LoveThatFit,and Bodymetrics are companies designed to address the high rates of return of online clothes purchasing.

Correct AnswerverifiedShow Answer

_________ was NOT a challenge Target faced when trying to expand into Canada.

Correct AnswerverifiedShow Answer

Businesses introduce new products and services,add new features to existing products and services,or develop new ways to produce them when they have a ___ strategy.

Correct Answerverifiedinnovation

_________ is a challenge of BYOD.

Correct AnswerverifiedShow Answer

Describe a scenario where BPI,BPM,and BPR would be best for a company.What role do executives play in carrying out these initiatives? What role do factory workers play in carrying out these initiatives?

Correct Answerverified1)BPI = incremental improvements; BPM = ...View AnswerShow Answer

_________ is the result of optimizing operations and supplier processes.

Correct AnswerverifiedShow Answer

Illegal logging accounts for _________ percent of all trees harvested.

Correct AnswerverifiedShow Answer

The best-known framework for analyzing competitiveness is ________'s competitive forces model.

Correct AnswerverifiedD

The internet makes customers more powerful.

Correct AnswerverifiedTrue

_________ percent of people in Bangladesh have regular internet connections.

Correct AnswerverifiedShow Answer

If there are many alternatives to an organization's products or services,then the threat of substitutes is _________; if there are few alternatives,then the threat is ______.

Correct AnswerverifiedShow Answer

The two fundamental metrics that organizations employ in assessing their processes are efficiency and effectiveness.

Correct AnswerverifiedShow Answer

Buyer power is _________ when buyers have many choices from whom to buy and _________ when buyers have few choices.

Correct AnswerverifiedShow Answer

Correct Answer
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innovation

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1)BPI = incremental improvements; BPM = ...
View Answer

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D

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True

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If there are many alternatives to an organization's products or services,then the threat of substitutes is ___; if there are few alternatives,then the threat is .

Correct Answer
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Correct Answer
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Buyer power is _ when buyers have many choices from whom to buy and _ when buyers have few choices.

Correct Answer
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