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What is Robert Merton's term for a preoccupation with rules and regulations to the point of keeping an organization from accomplishing its goals?


A) bureaucratic ritualism
B) bureaucratic alienation
C) bureaucratic innovation
D) bureaucratic inertia

E) B) and C)
F) A) and D)

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The tendency of bureaucratic organizations to perpetuate themselves in order to keep going is called bureaucratic


A) retreatism.
B) ritualism.
C) innovation.
D) inertia.

E) None of the above
F) C) and D)

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In today's information age,more competitive organizations have a more hierarchical,pyramid shape.

A) True
B) False

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A social network is really a web of weak social ties.

A) True
B) False

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What is the sociological term coined by Irving Janis for a limited understanding of some issue resulting from group conformity?


A) reference group consciousness
B) groupthink
C) in-group thinking
D) tunnel vision

E) None of the above
F) All of the above

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During the process of groupthink


A) group members quickly settle on a position and then they treat other possibilities as oppositional.
B) group members encourage each other to see the issue from multiple points of view.
C) group members treat reaching consensus as less important than encouraging everyone to speak up openly.
D) The group seeks diverse members and ends up being unable to reach a consensus.

E) B) and C)
F) All of the above

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"Groupthink" is a form of social conformity in groups.

A) True
B) False

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Why did Cooley refer to some groups as "primary groups"?


A) They are among the first groups we experience in life.
B) They include more members than secondary groups.
C) They sometimes only exist for a short period of time.
D) Their members often consider group membership as a means to a goal.

E) None of the above
F) A) and C)

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Charles Cooley referred to a small social group whose members share personal and enduring relationships as


A) an instrumental group.
B) an expressive group.
C) a primary group.
D) a secondary group.

E) A) and B)
F) A) and C)

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As groups grow larger,they become less stable.

A) True
B) False

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Which type of formal organization do people join in order to obtain money and other material benefits?


A) normative organization
B) coercive organization
C) utilitarian organization
D) voluntary organization

E) A) and B)
F) A) and C)

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Today's business organizations make greater use of competitive work teams.

A) True
B) False

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_________ _______refers to group leadership that emphasizes collective well-being.


A) Democratic leadership
B) Authoritarian leadership
C) Expressive leadership
D) Instrumental leadership

E) All of the above
F) C) and D)

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In your group,the leader is skilled at using humor to reduce tension and lighten serious moments.Which type of leader does your group have?


A) a democratic leader
B) a laissez-faire leader
C) an expressive leader
D) an instrumental leader

E) B) and C)
F) A) and B)

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In general,people in secondary groups are more likely than people in primary groups to "keep score" in terms of who owes what to whom.

A) True
B) False

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Typically,the people with the largest social networks are young,well educated,and live in big cities.

A) True
B) False

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As large organizations have expanded in the United States,privacy has increased.

A) True
B) False

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In the process of anticipatory socialization,people use social groups they wish to join as reference groups.

A) True
B) False

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During "groupthink"


A) a group shares information widely and makes an effective policy decision.
B) a group leader makes a decision without consulting anyone and the decision turns out to be a bad one.
C) group members seek consensus,discouraging people from speaking freely and end up making a decision based on limited information.
D) a group gets different ideas from everyone and is unable to come up with any decision at all.

E) None of the above
F) A) and B)

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The text speaks of "opposing trends" in today's world of formal organizations because


A) some organizations are getting bigger,but most are getting smaller.
B) men dominate formal organizations,but women are gaining quickly.
C) some organizations have evolved toward flatter,more flexible forms,but others remain rigid organizations patterned by McDonald's.
D) almost all people are better off than ever,but they are sacrificing privacy.

E) A) and B)
F) A) and C)

Correct Answer

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