Question 1

The greater the degree of customer involvement, the more challenging the design and management of operations.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is not true about the systems approach?

Accepted Answer

A)   A systems viewpoint is almost always beneficial in decision making.
B)   A systems approach emphasizes interrelationships among subsystems.
C)   A systems approach concentrates on efficiency within subsystems.
D)   A systems approach is essential whenever something is being redesigned or improved.
E)   All of the choices are true.F) C) and E)
G) A) and C)

Question 3

Special-purpose technology is a common way of offering increased customization in manufacturing or services without taking on additional labor costs.

Accepted Answer

A) True 
 B)False

Question 4

The process of comparing outputs to previously established standards to determine if corrective action is needed is called:

Accepted Answer

A)   planning.
B)   directing.
C)   controlling.
D)   budgeting.
E)   disciplining.F) C) and D)
G) A) and E)

Question 5

Which of the following principles emphasizes that actions should make the community as a whole better off?

Accepted Answer

A)   The Rights Principle
B)   The Fairness Principle
C)   The Virtue Principle
D)   The Common Good Principle
E)   The Utilitarian PrincipleF) A) and B)
G) C) and E)

Question 6

Business organizations consist of three major functions which, ideally:

Accepted Answer

A)   support one another.
B)   are mutually exclusive.
C)   exist independently of each other.
D)   function independently of each other.
E)   do not interface with each other.F) C) and D)
G) A) and B)

Question 7

Measurements taken at various points in the transformation process for control purposes are called:

Accepted Answer

A)   plans.
B)   directions.
C)   controls.
D)   feedback.
E)   budgets.F) C) and E)
G) B) and C)

Question 8

The responsibilities of the operations manager are:

Accepted Answer

A)   planning, organizing, staffing, procuring, and reviewing.
B)   planning, organizing, staffing, directing, and controlling.
C)   forecasting, designing, planning, organizing, and controlling.
D)   forecasting, designing, operating, procuring, and reviewing.
E)   designing and operating.F) B) and E)
G) A) and D)

Question 9

Taking a systems viewpoint with regard to operations in today's environment increasingly leads decision makers to consider ______________ in response to the ___________.

Accepted Answer

A)   flexibility; pressure to be more efficient
B)   offshoring; need to promote domestic production
C)   sustainability; threat of global warming
D)   technology; impact of random variation
E)   forecasting; stabilization of demandF) A) and D)
G) A) and B)

Question 10

A systems approach means that we concentrate on efficiency within a subsystem and thereby assure overall efficiency.

Accepted Answer

A) True 
 B)False

Question 11

If one organization is better able than most to respond to changes in demands or opportunities, we say that organization exhibits higher:

Accepted Answer

A)   sustainability.
B)   efficiency.
C)   productivity.
D)   agility.
E)   marketability.F) All of the above
G) A) and B)

Question 12

Most people encounter operations only in profit-making organizations.

Accepted Answer

A) True 
 B)False

Question 13

Budgeting, analysis of investment proposals, and provision of funds are activities associated with the _______ function.

Accepted Answer

A)   operation
B)   marketing
C)   purchasing
D)   finance
E)   internal auditF) B) and C)
G) C) and E)

Question 14

Managers should most often rely on quantitative techniques for important decisions since quantitative approaches result in more accurate decisions.

Accepted Answer

A) True 
 B)False

Exam 1: Introduction to Operations Management

Taking a systems viewpoint with regard to operations in today's environment increasingly leads decision makers to consider ____ in response to the _.

Correct Answer
verified

A systems approach means that we concentrate on efficiency within a subsystem and thereby assure overall efficiency.

Correct Answer
verified

Budgeting, analysis of investment proposals, and provision of funds are activities associated with the _______ function.

Correct Answer
verified

Which of the following principles emphasizes that actions should make the community as a whole better off?

Correct Answer
verified

Which of the following is not true about the systems approach?

Correct Answer
verified

Managers should most often rely on quantitative techniques for important decisions since quantitative approaches result in more accurate decisions.

Correct Answer
verified

Special-purpose technology is a common way of offering increased customization in manufacturing or services without taking on additional labor costs.

Correct Answer
verified

The process of comparing outputs to previously established standards to determine if corrective action is needed is called:

Correct Answer
verified

The greater the degree of customer involvement, the more challenging the design and management of operations.

Correct Answer
verified

If one organization is better able than most to respond to changes in demands or opportunities, we say that organization exhibits higher:

Correct Answer
verified

Business organizations consist of three major functions which, ideally:

Correct Answer
verified

Most people encounter operations only in profit-making organizations.

Correct Answer
verified

The responsibilities of the operations manager are:

Correct Answer
verified

Measurements taken at various points in the transformation process for control purposes are called:

Correct Answer
verified

Exam 1: Introduction to Operations Management

Taking a systems viewpoint with regard to operations in today's environment increasingly leads decision makers to consider ______________ in response to the ___________.

Correct AnswerverifiedShow Answer

A systems approach means that we concentrate on efficiency within a subsystem and thereby assure overall efficiency.

Correct AnswerverifiedShow Answer

Budgeting, analysis of investment proposals, and provision of funds are activities associated with the _______ function.

Correct AnswerverifiedShow Answer

Which of the following principles emphasizes that actions should make the community as a whole better off?

Correct AnswerverifiedShow Answer

Which of the following is not true about the systems approach?

Correct AnswerverifiedShow Answer

Managers should most often rely on quantitative techniques for important decisions since quantitative approaches result in more accurate decisions.

Correct AnswerverifiedShow Answer

Special-purpose technology is a common way of offering increased customization in manufacturing or services without taking on additional labor costs.

Correct AnswerverifiedShow Answer

The process of comparing outputs to previously established standards to determine if corrective action is needed is called:

Correct AnswerverifiedShow Answer

The greater the degree of customer involvement, the more challenging the design and management of operations.

Correct AnswerverifiedShow Answer

If one organization is better able than most to respond to changes in demands or opportunities, we say that organization exhibits higher:

Correct AnswerverifiedShow Answer

Business organizations consist of three major functions which, ideally:

Correct AnswerverifiedShow Answer

Most people encounter operations only in profit-making organizations.

Correct AnswerverifiedShow Answer

The responsibilities of the operations manager are:

Correct AnswerverifiedShow Answer

Measurements taken at various points in the transformation process for control purposes are called:

Correct AnswerverifiedShow Answer

Taking a systems viewpoint with regard to operations in today's environment increasingly leads decision makers to consider ____ in response to the _.

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
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