Question 1

High morale is likely to result in

Accepted Answer

A)   employee loyalty.
B)   recruitment.
C)   absenteeism.
D)   desires.
E)   expertise.F) A) and B)
G) A) and C)

Question 2

To achieve organizational objectives,employees must have the ability,tools,and which of the following to perform their jobs?

Accepted Answer

A)   Time
B)   Apathy
C)   Sense of humor
D)   Motivation
E)   ManagementF) B) and C)
G) A) and E)

Question 3

Mary called her work group together and presented a problem to them: They need to accomplish some extra work in less time than usual.Her employees suggest a plan for handling the situation,and she accepts it.According to McGregor's Theory,Mary could be described as

Accepted Answer

A)   a Theory X manager.
B)   a Theory Y manager.
C)   a pushover.
D)   negligent.
E)   a company person.F) D) and E)
G) A) and D)

Question 4

What did the Hawthorne studies reveal?

Accepted Answer

A)   That money is truly the only motivator
B)   That changing physical conditions will improve employee productivity
C)   That supervisors should view their employees as unmotivated individuals who must be forced to do their jobs
D)   That managers who understand the needs,beliefs,and expectations of people will have the greatest success motivating workers
E)   That nothing will motivate an employee who is unmotivated to workF) D) and E)
G) All of the above

Question 5

What is the value of getting employees to compete against a goal instead of against one another?

Accepted Answer

Competing against a goal instead of agai...

Question 6

A manager who thinks that workers dislike and avoid work has what Douglas McGregor labeled Theory Y assumptions about people.

Accepted Answer

A) True 
 B)False

Question 7

The birth of the study of human relations can be traced to

Accepted Answer

A)   research conducted by Mayo and Hawthorne.
B)   Maslow's Hierarchy of Needs.
C)   Herzberg's study of hygiene and motivation factors.
D)   McGregor's Theory X and Theory Y.
E)   time and motion studies conducted by Frederick W.Taylor and Frank and Lillian Gilbreth.F) A) and C)
G) A) and E)

Question 8

What are the five basic needs of human beings as theorized by Abraham Maslow?

Accepted Answer

Maslow theorized that the five...

Question 9

Theories X and Y are most closely associated with

Accepted Answer

A)   Abraham Maslow.
B)   Frederick Herzberg.
C)   Douglas McGregor.
D)   Elton Mayo.
E)   William Ouchi.F) A) and E)
G) A) and C)

Question 10

What were the Hawthorne Studies?

Accepted Answer

While trying to determine what physical ...

Question 11

An inner drive that directs behavior toward objectives is called

Accepted Answer

A)   a goal.
B)   a need.
C)   motivation.
D)   morale.
E)   an incentive.F) D) and E)
G) All of the above

Question 12

The Hawthorne Studies found that money was the primary motivator of employees.

Accepted Answer

A) True 
 B)False

Question 13

Flextime is associated with a number of benefits.One of the more unexpected ones is

Accepted Answer

A)   better communication between managers and employees.
B)   less commuter traffic and congestion.
C)   more physical activity and better sleeping habits.
D)   greater productivity in operations management.
E)   more efficiency.F) A) and D)
G) B) and E)

Question 14

Job rotation allows employees to move from one job to another in an effort to relieve the boredom that is often associated with job specialization.

Accepted Answer

A) True 
 B)False

Question 15

Managers who ascribe to Theory Y assume that people like and want to work and that people will seek out responsibilities if provided with the proper conditions.

Accepted Answer

A) True 
 B)False

Question 16

Expectancy theory suggests that managers do not need to show employees that they can obtain things they want.

Accepted Answer

A) True 
 B)False

Question 17

While trying to determine the effects of lighting and noise on workers' productivity,which of the following found that social and psychological factors could significantly affect productivity?B.F.Skinner Elton Mayo and a team of researchers from Harvard University wanted to determine what physical conditions in the workplace-such as light and noise levels-would stimulate employees to be most productive.

Accepted Answer

A)   Frederick Taylor
B)   Elton Mayo
C)   Abraham Maslow
D)   Victor VroomE) None of the above
F) B) and C)

Question 18

Intrinsic rewards are benefits and recognition you receive from someone else.

Accepted Answer

A) True 
 B)False

Question 19

A compressed workweek is

Accepted Answer

A)   a system that allows employees to choose their starting and ending times as long as they are at work during a specified core time.
B)   when two people do one job.
C)   when a company shortens the workweek of all employees by a few hours to avoid layoffs.
D)   a four-day or shorter period during which employees work only 25 hours.
E)   a four-day or shorter period in which employees work 40 hours.F) A) and B)
G) None of the above

Question 20

Early management theorists thought money was employees' primary motivation.

Accepted Answer

A) True 
 B)False

Exam 9: Motivating the Workforce

Job rotation allows employees to move from one job to another in an effort to relieve the boredom that is often associated with job specialization.

Correct Answer
verified

High morale is likely to result in

Correct Answer
verified

Managers who ascribe to Theory Y assume that people like and want to work and that people will seek out responsibilities if provided with the proper conditions.

Correct Answer
verified

What are the five basic needs of human beings as theorized by Abraham Maslow?

Correct Answer
verified
Maslow theorized that the five...
View Answer

Early management theorists thought money was employees' primary motivation.

Correct Answer
verified

Mary called her work group together and presented a problem to them: They need to accomplish some extra work in less time than usual.Her employees suggest a plan for handling the situation,and she accepts it.According to McGregor's Theory,Mary could be described as

Correct Answer
verified

An inner drive that directs behavior toward objectives is called

Correct Answer
verified

Correct Answer
verified

Intrinsic rewards are benefits and recognition you receive from someone else.

Correct Answer
verified

What were the Hawthorne Studies?

Correct Answer
verified
While trying to determine what physical ...
View Answer

Flextime is associated with a number of benefits.One of the more unexpected ones is

Correct Answer
verified

What did the Hawthorne studies reveal?

Correct Answer
verified

A compressed workweek is

Correct Answer
verified

The birth of the study of human relations can be traced to

Correct Answer
verified

A manager who thinks that workers dislike and avoid work has what Douglas McGregor labeled Theory Y assumptions about people.

Correct Answer
verified

The Hawthorne Studies found that money was the primary motivator of employees.

Correct Answer
verified

Expectancy theory suggests that managers do not need to show employees that they can obtain things they want.

Correct Answer
verified

What is the value of getting employees to compete against a goal instead of against one another?

Correct Answer
verified
Competing against a goal instead of agai...
View Answer

Theories X and Y are most closely associated with

Correct Answer
verified

To achieve organizational objectives,employees must have the ability,tools,and which of the following to perform their jobs?

Correct Answer
verified

Exam 9: Motivating the Workforce

Job rotation allows employees to move from one job to another in an effort to relieve the boredom that is often associated with job specialization.

Correct AnswerverifiedShow Answer

High morale is likely to result in

Correct AnswerverifiedShow Answer

Managers who ascribe to Theory Y assume that people like and want to work and that people will seek out responsibilities if provided with the proper conditions.

Correct AnswerverifiedShow Answer

What are the five basic needs of human beings as theorized by Abraham Maslow?

Correct AnswerverifiedMaslow theorized that the five...View AnswerShow Answer

Early management theorists thought money was employees' primary motivation.

Correct AnswerverifiedShow Answer

Mary called her work group together and presented a problem to them: They need to accomplish some extra work in less time than usual.Her employees suggest a plan for handling the situation,and she accepts it.According to McGregor's Theory,Mary could be described as

Correct AnswerverifiedShow Answer

An inner drive that directs behavior toward objectives is called

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Intrinsic rewards are benefits and recognition you receive from someone else.

Correct AnswerverifiedShow Answer

What were the Hawthorne Studies?

Correct AnswerverifiedWhile trying to determine what physical ...View AnswerShow Answer

Flextime is associated with a number of benefits.One of the more unexpected ones is

Correct AnswerverifiedShow Answer

What did the Hawthorne studies reveal?

Correct AnswerverifiedShow Answer

A compressed workweek is

Correct AnswerverifiedShow Answer

The birth of the study of human relations can be traced to

Correct AnswerverifiedShow Answer

A manager who thinks that workers dislike and avoid work has what Douglas McGregor labeled Theory Y assumptions about people.

Correct AnswerverifiedShow Answer

The Hawthorne Studies found that money was the primary motivator of employees.

Correct AnswerverifiedShow Answer

Expectancy theory suggests that managers do not need to show employees that they can obtain things they want.

Correct AnswerverifiedShow Answer

What is the value of getting employees to compete against a goal instead of against one another?

Correct AnswerverifiedCompeting against a goal instead of agai...View AnswerShow Answer

Theories X and Y are most closely associated with

Correct AnswerverifiedShow Answer

To achieve organizational objectives,employees must have the ability,tools,and which of the following to perform their jobs?

Correct AnswerverifiedShow Answer

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Correct Answer
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Correct Answer
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Correct Answer
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Maslow theorized that the five...
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified
While trying to determine what physical ...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Competing against a goal instead of agai...
View Answer

Correct Answer
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Correct Answer
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