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A comparison of leadership and management suggests that leadership is about creating a vision, while management is about carrying out that vision.

A) True
B) False

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Monica was hired by the Misty Mount Corporation to take over as the new chief executive officer. Her initial impression is that the company is in disarray, primarily because the employees do not have a sense of purpose or a common set of values. Monica's observations suggest that she needs to provide a(n) _________ for Misty Mount


A) vision
B) contingency plan
C) objective function
D) corporate logo

E) None of the above
F) A) and B)

Correct Answer

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Harold is a no-nonsense boss who believes that the best way for an organization to achieve its goals is for workers to follow their boss's orders. Thus, he tells workers exactly what to do and how to do it. Harold's approach is an example of directing.

A) True
B) False

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The first step in the controlling process is to monitor and record the actual results.

A) True
B) False

Correct Answer

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_________ planning is a part of contingency planning that is used to deal with sudden and unexpected changes in the business environment


A) Crisis
B) Tactical
C) Operational
D) SWOT

E) B) and C)
F) None of the above

Correct Answer

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