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Town Hardware sells goods on credit with payment due 30 days after purchase.If payment is not received by the 30th day,the store mails a friendly reminder to the customer.If payment is not received by the 45th day,the store calls the customer and requests payment and also stops offering credit to that customer.These procedures are referred to as the store's:


A) customer service policy.
B) credit policy.
C) collection policy.
D) payables policy.
E) disbursements policy.

F) All of the above
G) None of the above

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Which two of the following are the key considerations for a seller who is establishing the length of the credit period being offered to a customer? I.seller's operating cycle II.customer's operating cycle III.seller's inventory period IV.customer's inventory period


A) I and II
B) II and III
C) III and IV
D) II and IV
E) I and IV

F) D) and E)
G) C) and E)

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You are trying to attract new customers that you feel could become repeat customers.The average selling price of your products is $69 each with a $41 per unit variable cost.The monthly interest rate is 1.5 percent.Your experience tells you that 8 percent of these customers will never pay their bill.What is the value of a new customer who does not default on his or her bill?


A) $1,733
B) $1,867
C) $2,617
D) $4,817
E) $8,867

F) A) and D)
G) None of the above

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Any written proof that a customer owes you money for goods or services provided is referred to as a(n) :


A) account document.
B) sales draft.
C) credit instrument.
D) commercial paper.
E) letter of debt.

F) A) and B)
G) D) and E)

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You are considering switching from an all cash credit policy to a net 30 credit policy.You do not expect the switch to affect either your sales quantity or your sales price.Ignoring interest and assuming that every month has 30 days,your net present value of the switch will be equal to:


A) zero.
B) your selling price per unit.
C) your selling price per unit multiplied by -1.
D) your selling price per unit multiplied by -30.
E) your total monthly sales multiplied by -1.

F) B) and E)
G) A) and E)

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Your current sales consist of 32 units per month at a price of $225 a unit.You are weighing the pros and cons of switching to a net 30 credit policy from your current cash only policy.If you decide to switch your credit policy you also plan to increase the sales price to $240 a unit.If you make the switch you do not expect your total monthly sales quantity to change but you do expect a 3 percent default rate.The monthly interest rate is 1.5 percent.What is the net present value of the proposed credit policy switch?


A) $6,727
B) $6,893
C) $7,965
D) $9,440
E) $9,481

F) A) and E)
G) C) and D)

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Music City,Inc.has an average collection period of 62 days.Its average daily investment in receivables is $50,000.What are the annual credit sales?


A) $268,407
B) $277,109
C) $294,355
D) $325,893
E) $767,123

F) A) and D)
G) A) and C)

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The Green Hornet sells earnings forecasts for international securities.Its credit terms are 2/10,net 30.Based on experience,55 percent of all customers will take the discount.The firm sells 2,700 forecasts every month at a price of $1,100 each.What is the firm's average balance sheet amount in accounts receivable?


A) $940,274
B) $1,408,272
C) $1,855,233
D) $1,867,012
E) $1,915,387

F) C) and E)
G) None of the above

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Geoff Industries offers its credit customers a 2 percent discount if they pay within 10 days.This discount is referred to as a:


A) cash discount.
B) purchase discount.
C) collection discount.
D) market discount.
E) receivables discount.

F) B) and E)
G) A) and D)

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Which one of the following time periods is included in the accounts receivable period but not in the cash collection period?


A) the period of time between the receipt of a check and the availability of those funds
B) time it takes a firm to process incoming receipts
C) period of time a check is in the mail
D) the amount of time that it takes a bank to credit a firm's account for a deposit made
E) period of time it takes an invoice to reach a customer by mail

F) B) and C)
G) C) and D)

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Phil's Print Shop grants its customers the right to pay for their print jobs within 30 days of the date of service.This 30-day period is referred to as the:


A) payables period.
B) cash cycle.
C) transactions period.
D) credit period.
E) disbursement period.

F) A) and C)
G) A) and E)

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One of the best selling items L.T.Ten offers sells for $9.99 a unit.The variable cost per unit is $6.38 and the carrying cost per unit is $1.12.The firm sells 6,500 of these units each year.The fixed cost to order this item is $75.What is the economic order quantity?


A) 690 units
B) 747 units
C) 933 units
D) 1,157 units
E) 1,260 units

F) B) and C)
G) B) and E)

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A supplier grants your firm credit terms of 2/10,net 40.What is the effective annual rate of the discount if the firm purchases $4,800 worth of merchandise?


A) 27.24 percent
B) 26.57 percent
C) 28.80 percent
D) 29.03 percent
E) 29.27 percent

F) C) and E)
G) All of the above

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A just-in-time inventory system: I.when implemented properly reduces the cost of inventory to zero. II.increases the inventory turnover rate. III.is sufficient to handle immediate production needs. IV.minimizes the costs of holding inventory.


A) I and III only
B) II and IV only
C) I, II, and IV only
D) II, III, and IV only
E) I, II, III, and IV

F) C) and E)
G) A) and B)

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You are trying to attract new customers that you feel could become repeat customers.The average price of your product is $619 per unit with a $435 variable cost per unit.The monthly interest rate is 1.8 percent.Your experience tells you that 9 percent of these customers will never pay their bill.Should you offer credit terms of net 30 to attract these potential customers? Why or why not?


A) yes; because the NPV of extending credit is $8,867
B) yes; because the NPV of extending credit is $9,787
C) yes; because the NPV of extending credit is $128
D) no; because the NPV of extending credit is -$459
E) It doesn't matter because the NPV of extending credit is zero.

F) C) and D)
G) B) and D)

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Keep M Flying is a wholesaler that stocks engine components and test equipment for the commercial aircraft industry.A new customer has placed an order for eight high-bypass turbine engines,which increase fuel economy.The variable cost is $1.7 million per unit,and the credit price is $2.1 million each.Credit is extended for one period.Based on historical experience,payment for about 1 out of every 240 such orders is never collected.The required return is 3.2 percent per period.What is the NPV per unit if this is a one-time order?


A) $316,407
B) $321,819
C) $326,405
D) $334,290
E) $351,056

F) A) and D)
G) A) and E)

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At the optimal order quantity size,the:


A) total cost of holding inventory is fully offset by the restocking costs.
B) carrying costs are equal to zero.
C) restocking costs are equal to zero.
D) total costs equal the carrying costs.
E) carrying costs equal the restocking costs.

F) B) and D)
G) A) and B)

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Which one of the five Cs of credit refers to the general economic situation in the customer's line of business?


A) capacity
B) character
C) conditions
D) capital
E) collateral

F) C) and E)
G) C) and D)

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Why might firms forego discounts offered by their suppliers even though it is costly to do so? What steps might a firm pursue to be able to take these discounts?

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Firms will forego discounts when there i...

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Jillian was recently hired by a major retail store.Her job is to determine the probability that individual customers will fail to pay for their charge sales.Jillian's job best relates to which one of the following?


A) terms of sale
B) credit analysis
C) collection policy
D) payables policy
E) customer service

F) A) and C)
G) A) and D)

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