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Experiential programs are an example of presentation methods.

A) True
B) False

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Team training in which team members understand and practice each other's skills so that they are prepared to step in and take another member's place is referred to as:


A) coordination training.
B) experiential training.
C) behavior modeling.
D) cross-training.
E) action learning.

F) C) and E)
G) A) and C)

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Needs assessment usually begins with _____.


A) task analysis
B) organization analysis
C) person analysis
D) competitor analysis
E) market analysis

F) C) and D)
G) None of the above

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Which of the following types of professions would typically have an apprenticeship?


A) Accountant
B) Journalist
C) Bricklayer
D) Nurse
E) Lawyer

F) None of the above
G) A) and E)

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What is a learning management system?


A) A team of trainers and human resource professionals who are responsible for planning and conducting the training programs in an organization.
B) The process of evaluating the organization, individual employees, and employees' tasks to determine what kinds of training, if any, are necessary.
C) A software application that automates the administration, development, and delivery of training programs.
D) A process for determining the appropriateness of training by evaluating the characteristics of the organization.
E) The process of determining individuals' needs and readiness for training.

F) A) and D)
G) D) and E)

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Which of the following considers an organization's strategy and the resources available for training important before starting any training program?


A) Task analysis
B) Person analysis
C) Organization analysis
D) Employee readiness analysis
E) Skills analysis

F) B) and E)
G) A) and B)

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Effective training objectives include performance standards that are measurable.

A) True
B) False

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Giving teams or work groups an actual problem,having them work on solving it and commit to an action plan,and holding them accountable for carrying out the plan describes:


A) virtual reality
B) self-directed learning
C) action learning
D) business games.
E) simulations.

F) A) and B)
G) A) and C)

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Whether the training is done in-house or contracted out,the responsibility for coordinating the overall training program is called _____.


A) behavior modeling
B) training administration
C) simulation
D) orientation
E) training zone

F) A) and D)
G) B) and C)

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_____ requires that employees actually learn the content of the training program and that the necessary conditions are in place for employees to apply what they learned.


A) Behavior modeling
B) Transfer of training
C) Simulation
D) Virtual reality
E) Action learning

F) B) and C)
G) C) and D)

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An organization's planned effort to help employees acquire job-related knowledge,skills,abilities,and behaviors is known as:_____


A) attrition.
B) benchmarking.
C) training.
D) compensation.
E) electromation.

F) A) and C)
G) C) and D)

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Which of the following documents outlines the type of service needed,the type and number of references needed,and the number of employees to be trained?


A) Request for proposal
B) Articles of incorporation
C) Instructional design
D) Needs assessment form
E) Organization analysis report

F) A) and E)
G) All of the above

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Employee readiness characteristics for training include basic learning skills,especially _____,which includes being able to use written and spoken language,solve math problems,and use logic to solve problems.


A) emotional intelligence
B) psychological mindedness
C) spatial ability
D) psychomotor skills
E) cognitive ability

F) A) and B)
G) A) and C)

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Instructional design logically should begin with needs assessment.

A) True
B) False

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Which of the following help a manager identify which employees need training?


A) Person analysis
B) Organization analysis
C) Task analysis
D) Trend analysis
E) Regression analysis

F) B) and C)
G) A) and B)

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Training refers to any planned effort by a firm to facilitate the learning of job-related knowledge,skills,or behavior by employees.

A) True
B) False

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Marcus heads a garbage disposal firm called The Cleanout Company.Recently,his firm was under scrutiny from environmental organizations.To counter any possible negative claims by these organizations against his company,Marcus assigned 5 of his junior managers to study the issue and propose plans or initiatives that can make the company look more environmental friendly.He also instructed senior managers to mentor their juniors as they devised new ideas.Which of the following type of team training method did Marcus employ here?


A) Action learning
B) Adventure learning
C) Cross-training
D) Internship
E) Apprenticeship

F) C) and E)
G) A) and C)

Correct Answer

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The simplest approach to evaluating training is to:


A) use only a pretest.
B) calculate the ROI.
C) conduct pretests and posttests on all trainees.
D) use only a posttest.
E) compare pretest and posttest scores of the trained group with those of an untrained group.

F) A) and B)
G) B) and C)

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_____ is a team training method where teams are trained on how to share information and decisions to obtain the best team performance.


A) Behavior modeling
B) Experiential training
C) Diversity training
D) Coordination training
E) Simulation

F) None of the above
G) A) and D)

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What is e-learning with regard to training?

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E-learning involves receiving training v...

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