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Exam 10: Project Communications Management

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Question 31

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Which of the following is a guideline that project managers should follow when communicating with their teams through e-mail?

A) Always reply to all the people to whom the initial message was sent. 
B) If the entire message can fit in the subject line, put it there. 
C) Minimize the total number of e-mails by including as many subjects as possible in a single e-mail. 
D) Continue replying to e-mail messages without changing the subject line to maintain continuity.

E) A) and C)
F) B) and D)

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Question 32

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Many experts agree that the greatest threat to the success of any project, especially information technology projects, is a failure to _____.

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Question 33

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A(n) _____ can be a vehicle for fostering team building and reinforcing expectations, roles, relationships, and commitment to the project.

Status reports can take various formats depending on the stakeholders' needs.

The _____ analysis includes information such as the contact person for the information, when the information is due, and the preferred format for the information.

Minutes must be a comprehensive report of the meeting that was scheduled.

_____ are normally provided as status reports or progress reports.

An example of push communication is _____.

The main goal of controlling communications is to ensure the optimal flow of information throughout the entire _____.

As the number of people involved in a project _____, the complexity of communications _____.

Project managers should try to _____ the size of teams or sub teams to avoid making communications too complex.

According to research by Albert Mehrabian, which of the following is NOT a way thatinformation is communicated in a face-to-face interaction?

Geographic location and cultural background have no impact on communications.

The email is the most appropriate medium for all types of communications.

The output of the _____ process is a communications management plan.

Using the formula for calculating the number of communication channels, how many channels would five people require?

People have different personality traits that often affect their communication preferences.

_____ can create communication problems; words may have different meanings in different languages.

Improving an organization's ability to communication is an easy process.

The _____ line for any e-mail messages you write should clearly state the intention of the e-mail.