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A method of presenting and analyzing data involving two or more variables to discover relationships in the data is referred to as


A) data mining.
B) statistical inference.
C) a cross tabulation.
D) sampling.
E) an experiment.

F) None of the above
G) All of the above

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The National Health Interview Survey is conducted annually by the Centers for Disease Control and Prevention.By examining information gathered from a national sample of 600 respondents throughout the United States,it was able to announce that 11.3 percent of all Americans adults under age 65 lacked health insurance.To make this statement,the Centers for Disease Control and Prevention used


A) focus groups.
B) no constraints.
C) internal secondary data.
D) statistical inference.
E) interpolation.

F) B) and D)
G) A) and B)

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Marketing information consists of secondary and primary data.Define each of these types of marketing information.Give examples for secondary and primary data.

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Data,the facts and figures related to th...

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All of the following are examples of marketing outcome data except which?


A) customer phone calls
B) repeat sales reports
C) accounting records
D) salespeople's call reports
E) sales reports by geographic region

F) C) and D)
G) A) and E)

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Making recommendations,implementing those recommendations,and evaluating the results would take place during which step of the five-step marketing research approach?


A) Collect relevant information.
B) Develop the research plan.
C) Develop findings.
D) Take marketing actions.
E) Define the problem.

F) A) and D)
G) B) and D)

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Research objectives are


A) conjectures regarding marketing outcomes.
B) general research guidelines.
C) solutions to be evaluated.
D) specific and measurable.
E) research dashboards.

F) A) and B)
G) B) and D)

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What are two common constraints in marketing problem solving?


A) limitations of personnel and office space
B) limitations of the strategic thinking and creativity of the firm's advertising agency
C) limitations on the time and money available
D) government regulations and rights to privacy
E) limitations on access to upper and middle management

F) B) and E)
G) A) and B)

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The two aspects of the process for evaluating the results of a marketing decision are evaluating the decision itself and


A) evaluating the sales results.
B) conducting a SWOT analysis.
C) evaluating the decision process used.
D) beginning a new environmental scan.
E) reallocating resources to become more efficient and effective.

F) A) and D)
G) D) and E)

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A survey by the Economic Research Service of the U.S.Department of Agriculture,government statistics from the Department of Commerce,and stock market information from The Wall Street Journal would all be examples of


A) internal primary data.
B) nonprobability sampling methods.
C) internal secondary data.
D) external secondary data.
E) external primary data.

F) C) and D)
G) All of the above

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In ________,the marketing researcher tries to test ideas discovered earlier to help the marketing manager recommend marketing actions.


A) idea generation
B) new-product concept testing
C) data mining
D) data analysis
E) idea evaluation

F) A) and E)
G) A) and B)

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Figure 8-4,Question 3 Figure 8-4,Question 3    -The type of question you are answering right now is an example of a(n) ________ question. A) Likert scale B) dichotomous C) open-ended D) fixed alternative E) semantic differential -The type of question you are answering right now is an example of a(n) ________ question.


A) Likert scale
B) dichotomous
C) open-ended
D) fixed alternative
E) semantic differential

F) B) and D)
G) A) and E)

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All of the following are examples of marketing input data except which?


A) advertising budgets
B) call reports
C) accounting records
D) sales budgets
E) advertising expenses

F) B) and D)
G) A) and D)

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Secondary data can be divided into two parts:


A) primary data and empirical data.
B) empirical data and secondary data.
C) tertiary data and demographic data.
D) demographic data and observational data.
E) internal secondary data and external secondary data.

F) D) and E)
G) C) and E)

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Movie studios use market research to reduce their risk of losses by hiring firms such as the National Research Group to conduct test screenings and tracking studies.Often,300 to 400 prospective moviegoers are recruited to attend a "sneak preview" of a film before its release.After viewing the movie,the audience completes a survey to


A) evaluate the quality of directing and producing.
B) critique the title,plot,and characters.
C) rate the performances of the individual actors and actresses.
D) recall specific details of the plot and dialogue.
E) compare the final film with the original script.

F) C) and D)
G) A) and D)

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Marketing research refers to


A) the process of systematically collecting and analyzing information in order to define a marketing problem.
B) the use of information technology to find objective solutions to a marketing problem.
C) the process of defining a marketing problem and opportunity,systematically collecting and analyzing information,and recommending actions.
D) the use of subjective data such as interviews and observation to complement empirical data obtained through the use of information technology.
E) the science of using observable human behavior in order to identify and solve marketing problems.

F) C) and E)
G) None of the above

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   Figure 8-4,Question 9 -Consider Figure 8-4,Question 9 above,which was part of a Wendy's survey that assessed fast-food restaurant preferences among present and prospective consumers.Which of the following statements most likely explains why Question 9 was included in the questionnaire? A) Wendy's wanted to know if children eat at its restaurants. B) Wendy's wanted to know why people have children under age 18 living at home. C) Wendy's can use these personal and household demographic characteristics to segment the fast-food market. D) Wendy's wants to know how much people earn so it knows whether it should take credit cards for purchases. E) Wendy's wanted to send these respondents coupons for the products that would appeal to them most. Figure 8-4,Question 9 -Consider Figure 8-4,Question 9 above,which was part of a Wendy's survey that assessed fast-food restaurant preferences among present and prospective consumers.Which of the following statements most likely explains why Question 9 was included in the questionnaire?


A) Wendy's wanted to know if children eat at its restaurants.
B) Wendy's wanted to know why people have children under age 18 living at home.
C) Wendy's can use these personal and household demographic characteristics to segment the fast-food market.
D) Wendy's wants to know how much people earn so it knows whether it should take credit cards for purchases.
E) Wendy's wanted to send these respondents coupons for the products that would appeal to them most.

F) A) and B)
G) A) and C)

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Figure 8-1 Figure 8-1    -According to Figure 8-1 above,what does B represent in the marketing research process? A) Develop findings. B) Define the problem. C) Collect relevant information. D) Develop the research plan. E) Take marketing actions. -According to Figure 8-1 above,what does B represent in the marketing research process?


A) Develop findings.
B) Define the problem.
C) Collect relevant information.
D) Develop the research plan.
E) Take marketing actions.

F) A) and B)
G) A) and C)

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Several market research companies pay households and businesses to record all their purchases using a paper or electronic diary,which allows for an economical way to collect consistent data over time.These data are referred to as


A) sponsored data.
B) data reciprocity.
C) curated sampling.
D) syndicated panel data.
E) data journaling.

F) A) and C)
G) A) and B)

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In a marketing decision,constraints are


A) the external factors affecting the number of people who can work on a solution to a problem.
B) the number of possible alternatives in a company's solution set.
C) the restrictions placed on potential solutions to a problem.
D) the internal factors affecting whether to select one alternative over another.
E) the internal factors that determine who in the organization selects the best problem to fit the hypothetical solution.

F) D) and E)
G) A) and C)

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Figure 8-4 Figure 8-4    - What do you like most about Target?  followed by several lines for a response is an example of which type of marketing research question? A) Likert scale B) fixed alternative C) dichotomous D) open-ended E) semantic differential -"What do you like most about Target?" followed by several lines for a response is an example of which type of marketing research question?


A) Likert scale
B) fixed alternative
C) dichotomous
D) open-ended
E) semantic differential

F) C) and E)
G) A) and B)

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