Correct Answer
verified
Multiple Choice
A) Accounting
B) Sales
C) Headquarters
D) Customer relationship management
E) Production
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verified
Multiple Choice
A) The high cost of the data needed for the analysis
B) The difficulty associated with determining allocation bases
C) The amount of detail information needed for an analysis
D) The lack of tangible profit as a result of such an analysis
E) The need for a sophisticated computer system to perform such an analysis
Correct Answer
verified
Multiple Choice
A) The cost of goods produced
B) The pricing authority of salespeople
C) Competitiveness of the derived demand
D) Returns on assets managed
E) Full-cost accounting
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verified
Essay
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View Answer
Multiple Choice
A) Order processing
B) Office supplies
C) Rent
D) Electricity
E) Raw materials
Correct Answer
verified
Multiple Choice
A) The first step in conducting a cost or profitability analysis is to spread the natural account costs to the appropriate functional cost centers
B) Before determining the purpose of the cost analysis, natural cost centers must be identified
C) Before determining the purpose of the profitability analysis, natural account costs must be allocated to functional cost centers
D) Good profitability analyses require that the various costs be partitioned into direct and indirect expenses so the proper aggregations can be made
E) Natural accounts are the only way that costs can be classified for either a profitability or cost analysis
Correct Answer
verified
Multiple Choice
A) Sales/revenue
B) Output/input
C) Cost/input
D) ABC/ROAM
E) All of the above
Correct Answer
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Multiple Choice
A) Many indirect costs can be assigned based on a demonstrated cost relationship
B) Each unit territory, customer, or product) should bear only the direct costs which it incurred
C) Prorating indirect costs is unnecessary and illogical
D) Companies that use a contribution approach cannot uncover problem areas products, customers, or territories)
E) The terms costs and expenses should be used interchangeably
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Essay
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View Answer
True/False
Correct Answer
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Multiple Choice
A) Sales per customer per quarter
B) Current operating profit minus direct costs
C) Gross revenue minus net revenue
D) Lifetime value of the customer
E) Relationship revenue minus overhead costs
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Essay
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View Answer
Essay
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View Answer
Multiple Choice
A) Indirect costs
B) Expenses
C) General expenses
D) Indirect expenses
E) Costs
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True/False
Correct Answer
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Multiple Choice
A) Gross; contribution
B) Singular; sequential
C) Contribution; gross
D) Minimal; Maximum
E) Below-cost; above cost
Correct Answer
verified
Essay
Correct Answer
verified
View Answer
Multiple Choice
A) General expense and direct cost
B) Indirect cost and general expense
C) Direct cost and specific expense
D) Specific expense and indirect expense
E) None of the Above
Correct Answer
verified
True/False
Correct Answer
verified
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