Question 1

When faced with a labor deficit, an organization is mostly likely to

Accepted Answer

A)   make use of attrition to reduce the surplus.
B)   outsource work to contractors.
C)   offer outplacement to its employees.
D)   begin downsizing.
E)   lay off people for poor performance.F) B) and E)
G) B) and D)

Question 2

What may help organizations defend themselves in a lawsuit involving employment practices?

Accepted Answer

A)   supply forecasts
B)   demand forecasts
C)   job analysis
D)   environmental scanning
E)   personnel policiesF) C) and D)
G) A) and D)

Question 3

When a software company developed a new phone, it determined how many production and marketing employees would be required for the launch. The company was involved in

Accepted Answer

A)   demand forecasting.
B)   outplacement.
C)   performance appraisal.
D)   job analysis.
E)   training and development.F) A) and E)
G) None of the above

Question 4

The three basic employee benefits required by law are

Accepted Answer

A)   pension plans, health care, and flexible benefit programs.
B)   worker's compensation, health care, and pension plans.
C)   worker's compensation, Social Security, and unemployment insurance.
D)   flexible benefits programs, Social Security, and unemployment insurance.
E)   worker's compensation, pension plan, and health care.F) C) and D)
G) A) and B)

Question 5

Explain the importance of training and development.

Accepted Answer

Today's competitive environment requires...

Question 6

Gene Keller, long-time vice president of human resources at VST Corporation, is helping one of his peers, the vice president of marketing, develop information for a potentially game-changing business opportunity-a major program for a worldwide manufacturer. To be considered for this opportunity, VST must demonstrate its ability to staff the program immediately upon award. To estimate VST's ________ labor supply, Gene uses his human resources information system (HRIS)  to generate data regarding turnover, terminations, retirements, promotions, and transfers.

Accepted Answer

A)   external
B)   internal
C)   future
D)   past
E)   marketingF) A) and B)
G) A) and C)

Question 7

Scott, division manager at NC Corporation, worked with his human resources representative, Clive, to audit his division for equity, in terms of diversity, compensation, title, promotion records, etc. After studying Scott's 300-person division for two weeks, Clive reported back to Scott, saying, "Your division does not have any notable equity issues, except for one. On average, your female employees earn 10 percent less than their male counterparts at similar levels performing similar jobs. I do not want us to be cited for being in violation of the ________, so I will work with you to put in place a corrective action plan."

Accepted Answer

A)   Americans with Disabilities Act
B)   Pregnancy Discrimination Act
C)   Family and Medical Leave Act
D)   Fair Labor Standards Act
E)   Equal Pay ActF) B) and D)
G) A) and B)

Question 8

Managers must ________ the supply of labor, which refers to how many and what types of employees are available.

Accepted Answer

A)   evaluate
B)   recruit
C)   forecast
D)   train
E)   createF) A) and C)
G) B) and C)

Question 9

Recruitment is

Accepted Answer

A)   a tool for determining what is done on a given job and what should be done on that job.
B)   the development of a pool of applicants for jobs in an organization.
C)   a system of organizational activities to attract, develop, and motivate an effective and qualified workforce.
D)   choosing from among qualified applicants to hire into an organization.
E)   a technique that involves asking all applicants the same questions and comparing their responses.F) B) and C)
G) B) and E)

Question 10

An advantage of a structured interview is that it

Accepted Answer

A)   helps establish rapport.
B)   is more likely to be free of bias and stereotypes.
C)   provides a sense of the applicant's personality.
D)   helps prospective employers make a first cut through candidates.
E)   helps measure a range of intellectual abilities.F) C) and D)
G) C) and E)

Question 11

Romero was a bit surprised to learn that, to be considered for a supervisory position at Lowell Fine Dining Inc., he would need to take a(n)  ________ test to measure his intellectual abilities, including verbal comprehension and numerical aptitude.

Accepted Answer

A)   cognitive ability
B)   performance
C)   personality
D)   integrity
E)   aptitudeF) D) and E)
G) A) and B)

Question 12

________ can be used by companies when there is a labor surplus.

Accepted Answer

A)   Hiring better employees
B)   Using attrition, if they have planned far enough in advance,
C)   Promoting current employees to new positions
D)   Outsourcing work to contractors
E)   Using their compensation policy to attract talentF) A) and B)
G) A) and D)

Question 13

The Employee Retirement Income Security Act (ERISA)  of 1974

Accepted Answer

A)   requires employees to pursue workplace safety.
B)   states that pregnancy qualifies a woman to receive the same benefits that she would with any other disability.
C)   protects private pension programs from mismanagement.
D)   requires certain employers to provide health insurance to their employees.
E)   states that men and women should be paid equally for equal work.F) C) and E)
G) A) and B)

Question 14

________ appraisals, although subjective, focus on observable aspects of performance.

Accepted Answer

A)   Behavioral
B)   Results
C)   Administrative
D)   Trait
E)   DevelopmentalF) A) and D)
G) A) and C)

Question 15

Raj wanted to promote a hard-working administrative assistant, Anne, to an administrative management position. When Raj talked to his boss, Don, about this, Don said, "Raj, this might be tricky. Make sure that you carefully and thoroughly discuss this with the human resources department. Right now, Anne is an hourly employee, and she earns time-and-a-half pay for overtime. Promotion of Anne to a management position may place her in a labor category that is exempt from overtime pay requirements under the ________. We have to make sure that we are not in violation of the law and that Anne is completely aware and supportive of the change in status."

Accepted Answer

A)   Americans with Disabilities Act
B)   Pregnancy Discrimination Act
C)   Family and Medical Leave Act
D)   Fair Labor Standards Act
E)   Equal Pay ActF) A) and E)
G) A) and D)

Question 16

On a day-to-day basis, ________ is a concern of human resources managers.

Accepted Answer

A)   managing layoffs
B)   assessing the financial transactions
C)   deciding which products to market
D)   funding increased salaries
E)   analyzing product failureF) C) and E)
G) A) and B)

Question 17

Calvin laid off two of his employees this morning, and he is scheduled to lay off another employee within an hour. In reflecting on what went well or did not go well during the earlier termination interviews, Calvin realized he did everything correctly, EXCEPT he

Accepted Answer

A)   completed the termination interviews within 15 minutes.
B)   allowed time for debate.
C)   expressed appreciation for what the employees had contributed.
D)   provided written explanations of severance benefits.
E)   had a human resources representative present as a witness.F) B) and C)
G) None of the above

Question 18

A termination interview

Accepted Answer

A)   is usually easier than a selection interview because both participants know each other.
B)   should be conducted by the immediate superior.
C)   should be conducted away from company premises for security purposes.
D)   must not be put in writing in order to avoid a lawsuit.
E)   should allow time for a lengthy question and answer period.F) B) and C)
G) C) and D)

Question 19

A company has developed a new cell phone that will be targeted at developing countries. It is estimated that the demand for the new product will initially be slow but would accelerate gradually as the product becomes increasingly familiar to worldwide consumers. In order to determine the number of workers necessary to staff the new production facilities, the company needs to conduct a(n)

Accepted Answer

A)   market search.
B)   utilization survey.
C)   demand forecast.
D)   inventory calculation.
E)   recruitment drive.F) A) and B)
G) A) and C)

Question 20

Which of the following is true of the provisions of the National Labor Relations Act passed in 1935?

Accepted Answer

A)   Employers can fire workers who favor labor unions.
B)   It established five unfair employer labor practices.
C)   It created the Federal Labor Commission.
D)   It declared labor organizations illegal.
E)   Federal troops can be provided to put down labor strikes.F) C) and D)
G) A) and E)

Exam 8: Managing Human Resources

Explain the importance of training and development.

Correct Answer
verified
Today's competitive environment requires...
View Answer

Romero was a bit surprised to learn that, to be considered for a supervisory position at Lowell Fine Dining Inc., he would need to take a(n) ________ test to measure his intellectual abilities, including verbal comprehension and numerical aptitude.

Correct Answer
verified

Recruitment is

Correct Answer
verified

On a day-to-day basis, ________ is a concern of human resources managers.

Correct Answer
verified

Which of the following is true of the provisions of the National Labor Relations Act passed in 1935?

Correct Answer
verified

The three basic employee benefits required by law are

Correct Answer
verified

Correct Answer
verified

When a software company developed a new phone, it determined how many production and marketing employees would be required for the launch. The company was involved in

Correct Answer
verified

________ can be used by companies when there is a labor surplus.

Correct Answer
verified

Managers must ________ the supply of labor, which refers to how many and what types of employees are available.

Correct Answer
verified

Correct Answer
verified

A termination interview

Correct Answer
verified

What may help organizations defend themselves in a lawsuit involving employment practices?

Correct Answer
verified

Calvin laid off two of his employees this morning, and he is scheduled to lay off another employee within an hour. In reflecting on what went well or did not go well during the earlier termination interviews, Calvin realized he did everything correctly, EXCEPT he

Correct Answer
verified

An advantage of a structured interview is that it

Correct Answer
verified

The Employee Retirement Income Security Act (ERISA) of 1974

Correct Answer
verified

Correct Answer
verified

When faced with a labor deficit, an organization is mostly likely to

Correct Answer
verified

________ appraisals, although subjective, focus on observable aspects of performance.

Correct Answer
verified

Correct Answer
verified

Exam 8: Managing Human Resources

Explain the importance of training and development.

Correct AnswerverifiedToday's competitive environment requires...View AnswerShow Answer

Romero was a bit surprised to learn that, to be considered for a supervisory position at Lowell Fine Dining Inc., he would need to take a(n) ________ test to measure his intellectual abilities, including verbal comprehension and numerical aptitude.

Correct AnswerverifiedShow Answer

Recruitment is

Correct AnswerverifiedShow Answer

On a day-to-day basis, ________ is a concern of human resources managers.

Correct AnswerverifiedShow Answer

Which of the following is true of the provisions of the National Labor Relations Act passed in 1935?

Correct AnswerverifiedShow Answer

The three basic employee benefits required by law are

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

When a software company developed a new phone, it determined how many production and marketing employees would be required for the launch. The company was involved in

Correct AnswerverifiedShow Answer

________ can be used by companies when there is a labor surplus.

Correct AnswerverifiedShow Answer

Managers must ________ the supply of labor, which refers to how many and what types of employees are available.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

A termination interview

Correct AnswerverifiedShow Answer

What may help organizations defend themselves in a lawsuit involving employment practices?

Correct AnswerverifiedShow Answer

Calvin laid off two of his employees this morning, and he is scheduled to lay off another employee within an hour. In reflecting on what went well or did not go well during the earlier termination interviews, Calvin realized he did everything correctly, EXCEPT he

Correct AnswerverifiedShow Answer

An advantage of a structured interview is that it

Correct AnswerverifiedShow Answer

The Employee Retirement Income Security Act (ERISA) of 1974

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

When faced with a labor deficit, an organization is mostly likely to

Correct AnswerverifiedShow Answer

________ appraisals, although subjective, focus on observable aspects of performance.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct Answer
verified
Today's competitive environment requires...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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