Question 1

All businesses and organizations that operate on the Internet are essentially providing a service.

Accepted Answer

A) True 
 B)False

Question 2

Parents everywhere are very busy and often cannot spend time with their children.In the Netherlands,children who want a bedtime story can call the telephone service and request to listen to one of twenty prerecorded fairy tales.The phone company charges $7 per story.Because of the prerecording of the stories,this bedtime service reduces the problems typically associated with the _____ characteristic of services.

Accepted Answer

A)   Versatility
B)   Heterogeneity
C)   Simultaneous production and consumption
D)   Perishability
E)   IntangibilityF) None of the above
G) A) and D)

Exam 1: Introduction to Services

All businesses and organizations that operate on the Internet are essentially providing a service.

Correct Answer
verified

Correct Answer
verified

Exam 1: Introduction to Services

All businesses and organizations that operate on the Internet are essentially providing a service.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified